Your privacy is not merely a legal obligation to us — it is a core value we uphold. Find out exactly how we collect, use, store, and protect every piece of information you entrust to the MudahKing platform.
Quick Summary
MudahKing is fully committed to protecting the privacy of every member who uses our platform. This Privacy Policy explains in detail how we handle your personal information — from the moment you register until after you stop using our services.
This document applies to all mudahking services, including the main website at mudahking.fun, the mobile app for Android and iOS, and all customer support interactions conducted via live chat, email, or our other official communication channels.
Legal Basis: This Privacy Policy is prepared in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By registering and using the mudahking platform, you give informed consent to the processing of your personal data as described in this document.
We encourage you to read this policy in full. If any section is unclear or requires further explanation, our support team is ready to assist you via live chat, available 24 hours a day, 7 days a week.
MudahKing only collects data that is strictly necessary to provide a safe, seamless, and compliant service. We never collect data excessively or without a clear purpose.
Full name, MyKad or passport number, date of birth, and identity document images for the KYC process.
Mobile phone number, email address, and in some cases full address for account verification.
Bank account number, bank name, and transaction records for deposits and withdrawals made through the platform.
IP address, device type, operating system, browser version, and app usage logs.
Wagering records, game history, wins, and overall platform usage patterns.
Records of customer support conversations, feedback, and complaints submitted through official channels.
MudahKing does not store credit card numbers or passwords in plain text. All sensitive financial information is encrypted using the highest industry standards before being stored in our database.
Every piece of data we collect has a clear and legitimate purpose. We do not use your data for anything other than what is stated below:
If you have agreed to receive marketing communications, you may withdraw that consent at any time through your account settings or by contacting our support team.
MudahKing does not sell, rent, or trade your personal data to any third party for commercial purposes. This is our absolute commitment to all members.
However, in certain limited situations, we may need to share data with the following parties:
All third parties working with MudahKing are required to adhere to the same rigorous data protection standards as our own internal standards. Legally binding data processing agreements are signed with every service partner before any data is shared.
MudahKing continuously invests in the latest security infrastructure to ensure your personal data is always protected at the highest level. Our security approach is multi-layered and comprehensive:
In the event of any data breach affecting your personal information, MudahKing is committed to notifying you within 72 hours after we become aware of the incident, in line with industry best practices.
MudahKing uses cookies to enhance the user experience, maintain session security, and understand how users interact with our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling required cookies may affect platform functionality, including your ability to log in to your account.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia and international data protection best practices, you have the following rights regarding your personal data at mudahking:
Request a copy of all personal data we hold about you in a readable format.
Update or correct any inaccurate or outdated personal data in our records.
Request deletion of your personal data, subject to applicable legal compliance requirements.
Object to the processing of your data for marketing or optional analytics purposes at any time.
Receive your data in a structured, machine-readable format for transfer to another platform.
Request restriction of your data processing while a dispute or review is in progress.
To submit any request related to the above rights, please contact our privacy team via live chat or email at [email protected]. We will process your request within 30 working days from the date the request is received.
MudahKing does not retain your personal data longer than necessary for the purposes stated in this policy. Data retention periods are as follows:
When your data is no longer needed and there is no legal requirement to retain it, we will delete or anonymise it in a secure and irreversible manner.
The MudahKing platform is strictly for users aged 18 and above. We do not intentionally collect, process, or store personal data of individuals under the age of 18.
If we find that personal data of underage children has been collected unintentionally, we will immediately delete that data and close the associated account. Parents or guardians who suspect their child has registered on this platform are urged to contact us without delay.
MudahKing reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or newly introduced platform features.
When significant changes are made to this policy, we will:
Continued use of the MudahKing platform after the effective date of any amendment constitutes acceptance of the updated policy. We encourage you to review this page periodically.
For any enquiries, concerns, or requests regarding your privacy and personal data protection at MudahKing, you may reach us through the following channels:
If you are not satisfied with how we have handled your privacy request, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia through the official channels provided by the Department of Personal Data Protection.
Privacy is more than legal compliance for us — it is a promise we keep to every member who trusts this platform.
Every bit of data moving between your device and MudahKing's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks for online transactions.
You can access, correct, or request deletion of your data at any time. Control over your personal information always stays in your hands — not ours.
Your personal data has never been and will never be sold, rented, or shared with advertising companies or data brokers for any commercial purpose without your consent.
Our platform operates in full accordance with Malaysia's Personal Data Protection Act 2010. Our in-house legal team ensures ongoing compliance with all applicable regulations.
Our security infrastructure uses a multi-layered defence approach — from web application firewalls and intrusion detection systems to biometric authentication within the mobile app.
We clearly explain what we collect, why we need it, and how long we retain it. No confusing language, no hidden fine print — just honest, straightforward information.
By registering a mudahking account, you join a community of Malaysia members who enjoy online entertainment with peace of mind — knowing their personal data is always protected to the highest standard.